FQA
Find all the answers to your commonly asked questions!
Products
Our Tees feature cutting-edge direct to garment (DTG) printing for a unique visual impact. The intricate digital designs are directly printed onto the shirt, showcasing Eco-friendly inks with exceptional resolution. Experience the photographic quality and luxurious feel.
Our T-shirts embody the essence of The BOW Civility Store brand, making it impossible to customize them differently from what is available. For wholesale and custom designs, reach out to us via email at admin@thebowstoreuk.com
Our printing process incorporates a special solution, so no need to fret if you detect a slight new shirt scent or some discoloration—it will vanish after the initial wash.
Orders
Once your order is submitted, we aim to ship within 2-5 days. The shipping method selected during checkout will impact delivery time. Anticipate receiving your order within 7 business days. Check our shipping section for the latest updates.
Our tees are crafted and printed specifically for each customer. Upon ordering, we initiate production and deliver the final product to your doorstep.
Accounts
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at admin@thebowstoreuk.com.